Privacy Policy

This policy explains what personal information Vessa Thai Spa(“we”, “us”) collects, why we collect it, and what you can do about it. It applies to this website and to enquiries you make through it.

Information we collect

We collect only what we need in order to answer you and run the spa:

• Booking and enquiry details — your name, phone number, the treatment you are interested in, your preferred time, and anything you choose to tell us in the message field.
• Communications — the content of calls, WhatsApp messages and emails you send us.
• Usage data — anonymous information about how this website is used, such as pages viewed and the device and browser you used, collected through analytics.

We do not ask for payment card details, identity documents or health records through this website. If a treatment requires us to know about a medical condition or injury, we ask about it in person.

How we use it

• To respond to your enquiry and confirm your appointment.
• To contact you about a booking you have made.
• To understand how the website is used so we can improve it, and to measure the effectiveness of our advertising.

We do not sell your personal information, and we do not share it with third parties for their own marketing.

Cookies and analytics

This website uses Google Tag Manager, which may load analytics and advertising tags such as Google Analytics and Google Ads. These set cookies that help us understand how visitors find and use the site, and whether an advertisement led to an enquiry.

You can block or delete cookies through your browser settings. Doing so will not prevent you from using the site or contacting us.

How long we keep it

We keep enquiry and booking records only for as long as we need them to serve you and to meet our record-keeping obligations, after which they are deleted.

Your choices

You can ask us to tell you what information we hold about you, to correct it if it is wrong, or to delete it. Contact us using the details below and we will respond as quickly as we reasonably can.

Contact

Vessa Thai Spa
Ground Floor, Retail No. 07, Sheikh Rashid Building, Sheikh Zayed Road, Dubai, United Arab Emirates
Phone: +971 54 154 0828
Email: info@vessathaispa.com

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last revised.

Note for the site owner: this policy is a starting point written to reflect how the website actually works. Have it reviewed against UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection and any DED or free-zone requirements that apply to your licence before you publish it, and confirm the retention periods and contact address above are correct.